INTRODUCTION TO FOOD & BEVERAGE

Food and Beverage department occupies an integral place in any hotel industry which plays a vital role in the profitable of the hotel business by providing varieties of prepare F&B in the hospitable manner to the house & outside guest.Food and beverages have three department consist of :

1. Food Production (Kitchen/ Bakery)
2. Bar (Beverage)
3. Restaurant (Service)

The staffing pattern of this dept is generally known as kitchen, bar & service staff. F&B service should co-operate with other different department like housekeeping department, front office department, security, account, human resource department, maintenance department etc. Food & Beverage include the economic consisting food & pricing, wastage control, position control & staff training is most important things for achieving the guest  satisfaction.

The word "service" has its own meaning.

S- Smile for Everyone.

E- excellent in everything.

R- Reaching out to every guest.

V- viewing everything.

I- Inviting guest to return again.

C- Creating a warm atmosphere.

E- Eye contact.